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We are seeking an experienced, qualified, reputable Commercial Foodservice Equipment Repair Technician with experience in troubleshooting and repairing gas commercial cooking and refrigeration equipment.
Duties include:
• Troubleshoots, diagnoses and repairs units while in the field.
• Performs on-site equipment installations and start-up training.
• Educates customers on preventive maintenance.
• Completes and submits all necessary paperwork within required timelines (parts order, truck inventory, expenses reports, invoicing, etc.).
• Responsible to maintain a neat and orderly truck, along with accurate parts and tool inventory.
• Collaborates with manufacturer’s parts and service department for parts ordering and scheduling follow up calls.
• Provides on call / weekend service according to schedule:
o Example Sunday – Thursday or Tuesday – Saturday schedule.
o Potential for on call rotation every 3 weeks according to staffing.
o Some overtime may be required.
Working Conditions:
• The territory that the Field Service Technician will cover is to support warehouses in the following locations: the
District of Columbia (DC), Virginia (VA) and Maryland (MD).
• Working conditions are on-site (customer) to perform duties and on the road.
• Must be well organized and capable of multitasking in a dynamic environment.
• Must be able to work autonomously.
• Occasionally may need to travel outside of area to support other regions as needed.
Work Schedule:
o 8 hours per day (some overtime may be required)
o 5 days per week, Monday to Friday (except for on call week -> 1 weekday off in lieu of on call weekend)
o On-call evenings and weekends every 3 weeks
Requirements include:
• Possess a minimum 5-8 years of gas cooking equipment experience (experience on gas rotisseries is considered an asset).
• Possess a minimum 5-8 years of relevant food service industry experience.
• Is willing to act as brand ambassador while performing field-related duties.
• Able to use hands for fine manipulation of hand tools.
• Job requires walking, standing, driving, climbing stairs, climbing ladders, sitting, squatting, kneeling, reaching overhead, lifting up to 50 lbs, bending, twisting, and turning for the better part of 8 hours per day.
• Must provide own hand tools. Specialized testing/repair equipment will be provided (multi-meter, manometer, etc.)
• Is reliable and well organized.
• Is customer oriented.
• Hold Commercial Food Equipment Service Association (CFESA) certification for gas and electrical or equivalent is a strong asset.
• Excellent English communication skills (oral and written) with Spanish as a strong asset.
• Possess a valid driving license, with a clean driving record, to perform duties.
• Upon conditional offer of employment, candidates must be willing to submit to pre-employment screening,
including criminal, financial/credit, and driving background checks.
• The candidate should live near the following areas: Washington, DC or Baltimore, MD.
Company supplied:
o Work vehicle
o Safety boots
o Safety glasses
o Company crested uniform
*Complete benefits package offered (full benefits including medical/health, dental, life insurance, vision care, Paid Holidays/Vacation, 401K, etc.). Company pays 50% of the benefits.
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