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We are staffing a fulltime position as a Systems Engineer/Technical Lead (partially REMOTE) for a growing organization in Washington, DC. This person will work to improve and shape all aspects of software development code standards, tools, and techniques. 

Duties include:

  • Technical lead in providing client contract support regarding company’s software integration projects which may be required to be on-site at the client location in Washington DC at least 2 days a week during client projects.  This includes Operations & Maintenance and Development work.
  • Responsible for submitting and managing all client’s change request orders (CRs) as it relates to deploying company’s software updates and surrounding activities.
  • Responsible for making sure company’s on-premise web hosted software is installed and integrated successfully within client sites Windows operating environment with maximum performance and security best practices.
  • Plan and implements software integration and system automation as required for better
  • Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
  • efficiency as it relates to the integration of our application in the client environments.
  • Support and defines customers’ need and functionality in a service development cycle.
  • Ability to manage and monitor the company’s AWS Linux/Windows infrastructure to ensure system updates are up to date, secure and ensures the highest level of systems and infrastructure availability.
  • Monitors and evaluate internal and client’s external Windows/Linux system logs for troubleshooting outages or performance issues.
  • Installs, configures, and tests operating systems, application software, and system management tools internally and for our external customers as it relates to the integration of our application in the client environment.
  • Implements warranty and support activities across our customers as it pertains to the integration of our application in the client environment.
  • Evaluates the existing systems and provides the technical direction to internal and external IT support staff as it relates to the integration of our application in the client environment.
  • Collaborates with other team members to ensure high quality deliverables within organization guidelines, policies, and procedures.
  • Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.
  • Develop and maintain infrastructure, system and software installation documentation.  
  • Participate in meetings and travel to client sites to support on-premise software installations, if required.
  • Other duties as needed.

Requirements include:

  • Must be a US Citizen and able to obtain a Public Trust Clearance
  • Experience in integrating web applications in Microsoft (IIS) and Linux system environments (WAMP/LAMP)
  • 5+ years of Sys Engineer and/or DevOps experience
  • Good cloud experience
  • Information security
  • Network experience
  • Excellent verbal and written communication skills 
  • Able to follow clear instructions according to client demands
  • Strong analytical, root-cause analysis and problem-solving skills
  • Creative ability to produce effective solutions to client problems
  • Good team player that is enthusiastic about delivering results
  • Able to work seated in front of a computer screen for long hours at a time
  • BS degree in Computer Science, Engineering or a related subject, master’s degree preferred.
  • Certifications are desired

Compensation includes a great salary, bonus, 401K, healthcare, mostly remote work, 3 weeks of vacation, sick leave, etc.